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About Us
Global Services
Our service footprint follows the real patient journey, from intake and travel to hospital coordination and aftercare support.
Inspired by international patient centers and cross-border referral practices, we design support as a staged system rather than isolated errands.
Pre
Pre-arrival preparation
In
In-China coordination
Post
Post-care continuity
Section 1
Before Arrival
This stage focuses on reviewing records, clarifying goals, assessing whether care in China is appropriate, and matching hospitals, specialties, and booking windows in advance.
  • Guidance for organizing and translating records, imaging, and reports
  • Initial alignment on goals, budget range, and travel pacing
  • Question lists to prepare before specialist consultations
Section 2
During the Visit
Once the patient arrives, support shifts from information preparation to on-site execution, including appointment coordination, in-hospital escorting, report explanation support, and schedule management.
  • Coordination across consultations, tests, admission, and follow-ups
  • Multilingual communication support and key-document walkthroughs
  • Guidance for family support, accommodation, and transportation
Section 3
After Returning Home
Support should not end at discharge. Patients often still need follow-up reminders, record packaging, cross-border recheck planning, and lifestyle guidance after returning home.
  • Discharge documentation and long-term follow-up planning
  • Record preparation for remote follow-up appointments
  • Suggestions for home caregiving and recovery pacing
SANA
If you want to turn this information into an actionable care plan, we can help you move forward.
From record preparation and appointment coordination to travel planning, we can suggest next steps based on your specific situation.
View Service Process